Healthcare workers have been put to the test the last few years. Despite their resilience, the pandemic has had a major impact on the healthcare industry resulting in stretched resources, staffing shortages, and communication challenges stemming from remote care.

While your facility may have already adapted to changes caused by the pandemic, AV technology is making it easier to support healthcare workers and streamline internal operations to prevent burnout.

Here is a look at how healthcare organizations can use AV technology to improve internal operations to support workers as they continue to provide exceptional patient care.

AV technology makes it easier to communicate with patients

Teleconferencing quickly became the norm during the pandemic and has reshaped patient care in the process. This once underutilized method of care continues to bring ease, comfort, and reliability to both patients and healthcare providers. Teleconferencing lets providers easily retain patient-physician relationships from anywhere. Using video-conferencing technology has allowed providers to simplify their administrative tasks, operational lead-times, and reduce high in-facility traffic. Staff are able to spend more time accommodating in-house patients, and patients are given the ability to communicate their symptoms, concerns, and questions to doctors from anywhere. It also cuts down on time and infrastructure costs, further increasing the efficiency and productivity internally.

Streamlined work processes can improve productivity and patient care

AV technology allows workflow to happen at a faster, more efficient pace, as providers can continuously meet, and collaborate in real time utilizing video conference calls, interactive documents, and chat rooms. For example, a virtual waiting room solution lets the provider streamline and digitize waiting room processes, like collecting insurance information, copays and payments, and updating medical information. Digital registration through virtual waiting rooms makes medical information easily available to both patients and providers, giving healthcare workers more time to focus on providing quality patient care.

Enhanced training programs

Health care professionals can take advantage of AV technology to enhance training programs. From protocols and processes to medical procedures, staff members can be updated or learn

new information at a much more efficient pace. Implementing AV technology can also expand the outreach of professionals involved in the training, such as overseas experts or specialists.

Make a difference in patient and staff outcomes with AV technology

Innovative AV technology plays a pivotal role in enhancing patient and staff experiences. To further support healthcare workers and improve the patient experience, healthcare facilities should consider implementing or upgrading their AV technology.

At IVCi, we focus on technology for the healthcare industry so that institutions can focus on what matters. Through technology-backed solutions and support, we help streamline operations and preferred patient experiences. Contact us today to see how AV technology can make a difference at your healthcare facility.

Whether you operate remotely, have a hybrid remote workspace, or need to stay connected with different people and devices, AV technology likely plays a key role in your level of productivity and collaboration. But like most technology, AV technology requires some level of management and support to ensure proper functionality. For organizations to truly make the most of their systems and solutions, they need the right AV support to back them.

This can be a challenge for smaller organizations that don’t have the internal resources needed to efficiently manage all of their AV technologies. That’s where managed services come in.

What are Managed AV Support Services?

Managed AV services ensure your organization’s AV setup is effective, reliable and usable. A managed AV services partner, is an outsourced team of experts that work to keep your technology optimized and reliable. Many common services include:

• Remote user support
• Remote troubleshooting and diagnostics
• Alerts and reporting
• AV device security and privacy
• Standardized user interface and control code
• Optional integrated telephony – SIP Voice over IP (VoIP)
• Optional configuration and management of video teleconferencing devices

Benefits of Managed AV Support Services

AV management is essential in today’s business and is key to having your technology work the way it’s intended to every time. Managed AV support services:

• Help set-up new technology
• Create and manage meeting spaces
• Optimize AV technology performance with analytics
• Troubleshoot in real-time
• Offer on-demand assistance
• Minimize downtime
• Reduce costs with preventative maintenance

But the benefits of managed AV support services goes beyond the above list. By putting your AV technology needs in the hands of experts, you’re taking it out of your internal team’s hands. That leaves more room for them to focus on tasks and initiatives that matter most to your business.

Focus on your Business, Not your AV Technology

When the stress of AV technology is taken care of, your team has more time to create and discuss what matters most: driving your mission and purpose.

As a leader in AV support, we help organizations of all sizes and industries with their expertise and offerings. From AVaaS to Managed Video Experiences, there is a service solution that can fit your budget, organization, and technology. Contact us today to learn more.

The pandemic has driven drastic change in the healthcare industry over the past few years and technological advancements have completely revolutionized the patient and provider experience.

While your facility may have already adapted to changes caused by the pandemic, technology continues to evolve to meet new patient expectations, streamline operations, and facilitate the ongoing education of healthcare providers. Here are four AV technology trends to help you perfect your patient and provider experiences.

Virtual Waiting Rooms.

Virtual waiting room solutions deliver safer, more efficient patient experiences for both in-office and telehealth appointments. Allowing patients to check in, complete a wellness survey, and wait in their own vehicle prior to their appointment time significantly decreases their risk of exposure to germs, viruses, and other communicable diseases. A virtual waiting room solution also lets the provider streamline and digitize waiting room processes, like collecting insurance information, copays and payments, and updating medical information. Digital registration through virtual waiting rooms makes medical information easily available to both patients and providers. This gives medical groups a sustainable method for collecting patient information.

Waiting Room Automation.

A little automation can go a long way in saving time, simplifying processes, and increasing efficiency throughout your facility. There are several different ways you can incorporate automation to streamline processes like cleaning alerts, intelligent disinfection, occupancy management, wellness checks, and room/building controls. Automating these tasks not only increases efficiency, but it also helps deliver a better standard of care for patients.

Teleconferencing.

Teleconferencing quickly became the norm during, and well after, the height of the pandemic, reshaping patient care in the process. This once underutilized method of care continues to bring ease, comfort, and reliability to both patients and medical providers. Teleconferencing lets providers easily retain patient-physician relationships from anywhere. It also cuts down on time and infrastructure costs, further increasing the efficiency and productivity of your practice.

Virtual Reality.

VR is quite literally changing the game for the healthcare industry. It provides safe, immersive environments for medical education and even some forms of patient care like rehabilitation and pain management. Although it can be a costly investment upfront, VR has transformative potential and incremental benefits.

Technology can make all the difference when it comes to patient and business outcomes. At IVCi, we focus on the technology so you can focus on what truly matters. Contact us to get started today.

The current generation has changed the college admissions landscape; this technology-reliant crowd isn’t settling for anything less than cutting-edge technology that transforms their skillset. As such, colleges and universities are incorporating AV technology wherever applicable to attract this new generation of digital natives, and stay ahead of the curve.

To keep up with the changing technology and stay one step ahead of the game, universities should take advantage of AV as a Service solutions, like IVCi’s EVOLVE subscription service. EVOLVE is a user-inspired subscription service that offers flexible technology and term options for our design, deployment, and support services. It offers a multitude of benefits for universities that want to adapt to the technology tide, boost admissions, and deliver a “wow” factor to students.

Upgrade technology at any time.

It’s no secret that technology changes by the minute, and oftentimes it can be tough to keep up, let alone stay ahead. EVOLVE makes it easy for your AV technology to upgrade and expand as technology evolves, without the stress.

Cater to student demands.

AVaaS makes it easy for universities to expand their AV technology offerings and deliver the technology that students want, without the stress. As research and technology evolves, so do student demands. Having the flexibility to pivot and make changes quickly makes a huge difference.

On-demand support.

All hardware and software is monitored and supported by an in-house team, preventing and solving problems at record speed. Quicker response time decreases downtime and gives faculty peace of mind knowing that when they are ready to use it, the equipment is going to work perfectly for them.

Not sure where to start? Contact us today and we can work together to build a strategy that fits the specific needs of your institution.

Advertisements and signs are all around us, but which ones usually catch our eyes? Regardless of your industry, innovative and interactive screens can allow us to engage more directly with the message and each other.

Digital signage that sparks interaction can help increase customer loyalty, fortify brand recognition, and collect data on customer trends. See how the following industries utilize digital signage to create more memorable impressions.

Advertising

Whether you’re advertising for a new product, a social event, or standard brand awareness, digital signs are an incredible way to grab the attention of your target audience. Interactive videos on billboards and marquees have the power to captivate audiences more effectively than traditional static images. Increased interaction leads to more customer attention and (hopefully) higher sales.

Business & Finance

Almost any executive working in business or finance would agree on a common goal: use innovation to maximize return on investment. Business offices can use digital signage in many dynamic ways. For Example, digital signs next to doors of meeting rooms can display schedules and allow team members to request room access for specific times quickly.  Additionally, finance executives at banks and credit unions can incorporate interactive screens in their lobbies and drive-thrus so their customers can communicate with financial experts in a more engaging way.

Education

Take presentations and lectures to the next level by deploying digital signage. With digital signage in classrooms and campuses, students, faculty, and staff can feel more connected to each other and their surroundings. In addition, digital signage can aid both students and instructors as they collaborate and produce thought leadership in a variety of educational fields.

Healthcare

As the concern for patient care continues to rise, healthcare facilities are relying more and more on digital signage. Medical facilities can use digital signage in elevators, waiting rooms, and wall displays to improve wayfinding for patients and visitors navigating the medical facility. Digital enhancements can also allow physicians better quality of medical simulation observation. Additionally, digital screens can be used to improve telehealth screenings for individuals who may require strict social distancing or who may not be able to travel to a hospital.

Restaurants

Imagine going to your favorite eatery and being able to customize your order directly from the table! With digital signs in restaurants, customers can select items, customize service, and pay for their order from the convenience of a digital device. These devices can be customized to fit several needs, from fast food to fine dining, giving flexibility and interactivity to a fun night out!

Retail

While online shopping and e-commerce continue to grow, many consumers still relish the nostalgia of a trip to the mall. Now, your favorite stores can utilize digital signs not only to advertise new products, but to create an interactive purchasing window. Digital signage can allow customers to shop for customized items that may not be available in stores so they can enjoy the best of both worlds!

Visitor Management

Travelers use maps and information kiosks in a variety of settings. Malls, hospitals, amusement parks, museums… the list could go on! Guests deserve the highest level of service at the touch of a button (or screen). Enhanced AV technology in interactive maps and kiosks can allow visitors and guests a more engaging way to navigate their surroundings. Some technology can even connect with live support teams in real-time to assist on-screen or over audio.

What’s Next?

When it comes to making work and play more fun, the possibilities are endless! Contact IVCi today if you want to see where your digital signage journey can take your business.